Service and support from the people who know your Mac best. One stop for technical support.
Every Mac comes with a one-year limited warranty and 90 days of telephone technical support.*1 The AppleCare Protection Plan for Mac extends your coverage to three years from the original purchase date of your Mac.*2 With the AppleCare Protection Plan for Mac, you get direct telephone access to Apple experts for technical support on using OS X; quick iLife and iWork questions; and connecting to printers and AirPort networks. You also get global repair coverage*3—including both parts and labor—for your Mac and select Apple peripherals.
One stop for technical support
Direct access to Apple experts
Global repair coverage*3
Onsite repair for desktop computers: Request that a technician come to your work site*4
Mail-in repair for portable computers: Mail in your Mac using a prepaid shipping box provided
Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
Apple hardware coverage
Your Mac computer
Included accessories such as the power adapter
Apple memory (RAM)
Apple USB SuperDrive
Apple display purchased with your Mac
Software support included
Using the OS X operating system6
Quick how-to questions about iLife and iWork
Connecting to printers and AirPort networks
AppleCare Protection Plan benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction.
The company obligated under the AppleCare Protection Plan in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc. Purchase of the plan is not required to purchase the covered equipment. For complete details, see terms at www.apple.com/legal/sales-support/applecare/appgeos.html.
*1 Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
*2 See terms at www.apple.com/legal/sales-support/applecare/appgeos.html for full details.
*3 Global repair coverage may be subject to certain restrictions. See terms above for full details.
*4 Availability depends on the country in which service is requested and the location of the Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts. See terms above for full details.
*5 Must be purchased up to two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage.
*6 For Mac computers running OS X Server, the AppleCare Protection Plan covers server administration and network management issues using the graphical user interface of OS X Server. For advanced server question and integration issues, purchase AppleCare OS Support (available in select countries).